Exchange and return

Deliveries:

1. Shipping Options: Dursie Beauty Store offers various shipping options for your convenience. During the checkout process, you can select the shipping method that best suits your needs.

2. Order Processing Time: We strive to process and dispatch orders promptly. After successful order placement, please allow us 1 to 3 business days for order processing before shipping.

3. Shipping Times: Shipping times may vary depending on your location and the chosen shipping method. Estimated delivery times will be provided during the checkout process.

4. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

5. Shipping Charges: Shipping charges are calculated based on your order's weight, destination, and chosen shipping method. The applicable shipping fees will be displayed during the checkout process.

6. International Shipping: Dursie Beauty Store offers international shipping to many destinations. However, please note that customs regulations and additional fees may apply in certain countries. Customers are responsible for any customs duties or taxes.

Returns:

1. Customer Satisfaction Guarantee: At Dursie Beauty Store, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days from the date of delivery.

2. Return Eligibility: To be eligible for a return, the product(s) must be in their original, unused condition, and in the original packaging. Returns that do not meet these criteria may not be accepted.

3. Return Process: To initiate a return, please contact our customer support team at [insert contact email or phone number]. Our team will provide you with further instructions and a return shipping label if applicable.

4. Refund Processing: Once we receive and inspect the returned item(s), we will process the refund. The refund will be issued to the original payment method used during the purchase. Please allow a few business days for the refund to reflect in your account.

5. Exchanges: If you wish to exchange a product, please follow the return process and then place a new order for the desired item(s).

6. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund as appropriate.

Please note that Dursie Beauty Store reserves the right to amend or update the delivery and return policies at any time. Any changes will be reflected on this page. For any additional questions or assistance regarding deliveries and returns, please contact our customer support team. Your satisfaction is our priority, and we are committed to providing an excellent shopping experience at Dursie Beauty Store.